Contact us

Contact Us

We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.

Hours

Mon – Fri
7:00 am — 10:30 pm

Sat
8:00 am — 11:00 pm

Sun
Closed, by appointment only

Contact

Email
NaturalSvc@outlook.com

Phone
(478) 234-6702

Frequently Asked Questions

Do you have questions? We have answers.

Do you accept private pay?

Yes. The majority of our persons served are private-pay; however, we also accept waivers and insurance. Please call us or email to schedule your initial consultation meeting or to have any additional questions answered.

What are your operating hours?

We are open generally from 7 AM to 11 PM, Monday to Saturday, give or take a 30-minute window. We provide extended hours based on the service provided. We’re closed on Sunday morning, however we often accommodate clients’ schedules by appointment only. Holiday hours may vary, so please call or email us for specific information on those dates.

Do you provide meal prep services only, without caregiving or other services?

Yes, we offer meal preparation only options. If there are dietary requirements, please inform us of any restrictions and food allergies at the initial consultation meeting, and we’ll prepare meals accordingly. We also do our best to accommodate persons-served with regards to palate, however, we focus on balanced, healthy meal preparation services.

What happens if I sign-up to be on the Waitlist?

There is a 90-day average for those on the waitlist to receive services. To be listed, please review the Homecare Waitlist Policy and complete & return the Homecare Waitlist Form to NaturalSvc@outlook.com or by mailing it to:

Hashtag Together Care Group

ATTN: Care Coordinator

5247 Wilson Mills Road, #513

Richmond Heights, OH 44143-3016

How can I find out if there is a home vacancy?

Signup for our Monday Email! This email is sent weekly to case managers, community partners, social workers, and individuals to notify them of upcoming slots. Don’t miss out when a space opens up!

To sign up, simply go to the Monday Email link on the Resources Page and be notified every Monday about openings, your status on the waitlist and important news and updates from Hashtag Together Care Group.

What are some of the engaging, weekly activities that are offered through Natural Service by Hashtag Together Care Group?

While we do not offer gardening workshops year-round, we have several other activities for persons-served to participate in as a part of our community! We have an extensive annual calendar that outlines the activities schedule, to include: a wide selection of arts & crafts projects, life skills workshops, goal planning, wellness initiatives and of course, gardening workshops for you to enjoy from April -August.