Privacy Policy
About Insurance The Smart Way, LLC DBA Hashtag Together Care Group
Insurance The Smart Way, LLC DBA Hashtag Together Care Group, including its trade names Natural Service and HT Care Group, and its affiliates (collectively, “Our Company,” “we,” “us,” or “our”), takes privacy seriously. Our goal is to ensure that everyone who visits or interacts with Our Websites feels safe and confident about how personal information is handled.
Our Company does not sell or share personal information with third parties for their marketing purposes. We value the trust of our website visitors, customers, clients, and users and are committed to safeguarding personal information.
This Privacy Policy explains what personal information Our Company may collect, how that information may be used, the circumstances under which information may be shared, and the measures taken to help protect it.
Questions about this Privacy Policy or requests concerning personal information may be submitted in writing by mail to:
Insurance The Smart Way, LLC DBA Hashtag Together Care Group
5247 Wilson Mills, PMB 513
Richmond Heights, OH 44143
Information We Collect and Why We Collect It
When individuals interact with Our Websites, we may collect certain information to help provide a customized, functional, and efficient online experience.
Information collected may include basic technical information, such as:
- Device type;
- Browser type;
- Operating system;
- General website usage information;
- Pages viewed;
- How visitors interact with Our Websites; and
- Other technical information associated with website visits.
If a visitor chooses to complete a contact form, request information, communicate with Our Company, or otherwise provide information through Our Websites, we may collect information such as the individual’s name, email address, telephone number, or other information voluntarily submitted.
This information may be used to:
- Respond to inquiries and requests;
- Provide requested information or services;
- Communicate with website visitors, customers, clients, or prospective customers;
- Improve Our Websites and services;
- Understand website usage and visitor preferences; and
- Support the operation, security, and functionality of Our Websites.
In certain circumstances, individuals may voluntarily provide additional information, including demographic information, interests, preferences, or other details. When voluntarily provided, this information may be used to better understand user preferences and improve the content, services, and overall online experience.
How We Use Cookies
Our Websites may use cookies and similar technologies. Cookies are small data files stored on a user’s device that can help websites remember preferences and improve functionality.
Cookies may be used to:
- Remember preferences;
- Improve website functionality;
- Understand website usage;
- Help provide a smoother experience during repeat visits; and
- Support website performance and security.
Visitors can clear, block, or otherwise manage cookies through their web browser settings. Disabling cookies may affect certain website functionality or features, but the primary features of Our Websites may remain available.
In some circumstances, cookies may help Our Websites recognize that a visitor has previously interacted with certain features, which can make subsequent visits more convenient.
Web Analytics Tools
Our Company may use analytics services, including Google Analytics, to collect general information about how visitors use Our Websites and interact with our online services.
Analytics information may include general website traffic patterns, pages visited, referring information, device information, and other usage data. This information is used to better understand website activity, identify areas for improvement, evaluate content, and enhance the online experience.
Analytics information is generally reviewed in aggregate and is not intended to identify individual visitors personally. Our Company does not intentionally use analytics information to determine the identity of individual website visitors.
Website Comments and Feedback
Certain areas of Our Websites may permit visitors to submit comments, reviews, suggestions, feedback, or other information.
Where comments or feedback are permitted, individuals may choose to use an alias or otherwise limit identifying information where the applicable website functionality allows.
Information voluntarily submitted through comments or feedback, including names and email addresses, may be used to display, administer, moderate, respond to, or manage the applicable comment or feedback area.
Our Company does not require individuals to use their legal name when submitting comments where an alias is permitted, and Our Company does not independently verify the identity of individuals submitting website comments.
Feedback and suggestions may be reviewed and used to improve Our Websites, services, programs, and customer experience. Our Company does not intentionally make direct user contact information publicly available through the use of submitted feedback.
When Information May Be Shared
Our Company does not sell, rent, or share personal information with third parties for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In limited circumstances, Our Company may share information with trusted service providers, contractors, technology providers, or other partners who assist with operating Our Websites, providing requested services, processing information, maintaining technology systems, or supporting business operations.
When information is shared for these purposes, access is limited to information reasonably necessary to perform the applicable service or function. These service providers and partners are expected to protect personal information and are not authorized to use it for their own marketing or promotional purposes.
Our Company may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, property, safety, or security of Our Company, our users, or others.
How to Manage Your Personal Information
Individuals may request to review, correct, update, or delete personal information maintained by Our Company, subject to applicable law and any legitimate business, legal, regulatory, or recordkeeping requirements.
To submit a written request concerning personal information, please contact Our Company by mail at:
Insurance The Smart Way, LLC DBA Hashtag Together Care Group
5247 Wilson Mills, PMB 513
Richmond Heights, OH 44143
Please include sufficient information to help Our Company identify the applicable records and understand the nature of the request.
Our Company will review and respond to appropriate requests in accordance with applicable requirements.
Updates to This Privacy Policy
Our Company may update or revise this Privacy Policy from time to time to reflect changes in our practices, services, technology, legal requirements, or business operations.
Updated versions of this Privacy Policy will be posted on the applicable website. The most current version will govern the handling of personal information after it becomes effective.
Where appropriate, Our Company may provide additional notice of material changes through Our Websites, by email, or through other available communication methods.
Visitors are encouraged to periodically review this Privacy Policy to remain informed about how Our Company collects, uses, and protects personal information.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact Our Company by mail:
Insurance The Smart Way, LLC DBA Hashtag Together Care Group
5247 Wilson Mills, PMB 513
Richmond Heights, OH 44143
We welcome privacy-related inquiries and encourage you to contact us in writing with any questions or concerns.